At Rosalind Wanders, we are committed to delivering your Travel Accessories, Hiking Gear, and Travel Tech efficiently and securely. Please read our shipping policy carefully to understand our delivery timeframes, shipping costs, and other important details.
1. Shipping Locations
We offer worldwide shipping, ensuring that adventurers across the globe can access our premium travel gear.
2. Processing Time
- Orders are typically processed within 1-3 business days after placement.
- Once your order is processed, you will receive a confirmation email with tracking details (if applicable).
3. Estimated Delivery Time
Delivery times vary depending on your location:
- Domestic Shipping (Within [Your Country]): 5-10 business days
- International Shipping: 10-20 business days, depending on customs and local carriers.
Note: Delays may occur due to high order volumes, customs clearance, or unforeseen circumstances.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and order size. In some cases, promotional free shipping may be available.
5. Customs, Duties & Taxes
- International shipments may be subject to customs duties, taxes, or import fees. These charges are determined by your country’s regulations and are the responsibility of the recipient.
- Rosalind Wanders is not liable for any customs delays or fees incurred upon delivery.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number (if applicable). You can track your package through the carrier’s website for real-time updates.
7. Lost or Delayed Shipments
- If your order is delayed beyond the estimated timeframe, please contact us at [[email protected]], and we will assist you in tracking your package.
- If a package is lost in transit, we will work with the shipping carrier to resolve the issue.
8. Address & Delivery Issues
- Ensure that your shipping address is accurate before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- If an order is returned due to an incorrect address, additional shipping fees may apply for resending the package.
9. Contact Us
For any shipping-related inquiries, please contact us at [[email protected]]. Our support team is happy to assist you.